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Support

The following resources are available to assist you in diagnosing and resolving issues.

FAQ

Debugging Techniques

Correspondences

Corresponding by Email

Customers Have Support

If you are an active AST subscription customer, you have support.

Feel free to send us your inquiries. We will generally respond within one business day.

What to send

Reporting Problems

Please send attachments, including your input model/metadata and your template, along with a description of your problem.

Enhancements

We encourage you to send us your ideas for enhancements. Each release usually contains results from customer suggestions.